Christa L. Arnold

Health and Interpersonal Communication, PhD, University of Florida

… → 1993

Interpersonal and Organizational Communication, MA, University of North Carolina at Greensboro

… → 1989

Major: Communication Studies; Minor: Music/Percussion, BS, James Madison University

… → 1985

Consequences of Social Listening via Mediated Communication Technologies (MCTs)
Stewart, M. C., Arnold, C. L. & Wisehart, D., Aug 2023, In: International Journal of Social Media and Online Communities. 15, 1, p. 1-20 20 p.
Research output: Contribution to journal › Article › peer-review
Improving customer relationship management through social listening: A case study of an American Academic Library
Stewart, M. C., Atilano, M. & Arnold, C. L., May 28 2021, Research Anthology on Strategies for Using Social Media as a Service and Tool in Business. Management Association, I. R. (ed.). IGI Global, p. 1460-1480 21 p.
Research output: Chapter or Contribution to Book › Chapter › peer-review
Emerging Themes in Physician-Patient Communication from the Physician’s Perspective
Arnold, C. L., Stewart, M. C. & Holland, C. K., 2020, In: Carolinas Communication Annual. 36, p. 9-23 15 p.
Research output: Contribution to journal › Article › peer-review
Teaching Listening Skill-building in Medical Education
Stewart, M. C., Arnold, C. L. & Holland, C. K., Jan 1 2020, In: Listening Education. 10, 1, p. 21-33
Research output: Contribution to journal › Article › peer-review
Defining Social Listening: Recognizing an Emerging Dimension of Listening
Stewart, M. C. & Arnold, C. L., May 4 2018, In: International Journal of Listening. 32, 2, p. 85-100 16 p.
Research output: Contribution to journal › Article › peer-review

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