A Comparative Study of Face-to-Face Word-of-Mouth and Social Electronic Word-of-Mouth

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)163-176
Number of pages14
JournalThe Journal of Digital and Social Media Marketing
Volume7
Issue number2
StatePublished - 2019

ASJC Scopus Subject Areas

  • Communication
  • Marketing

Keywords

  • eWOM
  • homophily
  • social media
  • source credibility
  • strength of tie
  • word-of-mouth

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