A performance measurement system for change initiatives: An action research study from design to evaluation

Dag Naslund, Andreas Norrman

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)1647-1672
Number of pages26
JournalBusiness Process Management Journal
Volume25
Issue number7
DOIs
StatePublished - Oct 2 2019
Externally publishedYes

ASJC Scopus Subject Areas

  • Business and International Management
  • Business, Management and Accounting (miscellaneous)

Keywords

  • Action research
  • Change initiative
  • Change management
  • Performance measurement systems

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