Abstract
In 2014, the University of Alabama-Birmingham (UAB) elected to eliminate its football team, citing rising costs. This case study examines how the players on that team used Twitter as a tool for crisis communication, specifically the #FreeUAB hashtag, in order to demonstrate their opposition to that decision. An analysis of over 1300 tweets from 44 players revealed that while players primarily used the hashtag when discussing the team, they also utilized it in a variety of other tweet topics. Additionally, the majority of the tweets posted to the players’ accounts were retweets from other accounts, demonstrating that the players preferred to show the support from others instead of voicing their own opinions. Implications regarding stakeholder social media communication during a crisis are discussed.
Original language | American English |
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Pages (from-to) | 151-163 |
Number of pages | 13 |
Journal | Journal for the Study of Sports and Athletes in Education |
Volume | 10 |
DOIs | |
State | Published - Sep 2016 |
Keywords
- college football
- social media
- crisis communication
- university branding
- Alabama-Birmingham
- stakeholder
Disciplines
- Social Media
- Political Science
- Public Relations and Advertising