Dark side of enterprise social media usage: A literature review from the conflict-based perspective

Yuan Sun; Yanjun Liu; Justin Zuopeng Zhang; Jindi Fu; Feng Hu; Yiming Xiang; Qi Sun

doi:10.1016/j.ijinfomgt.2021.102393

Dark side of enterprise social media usage: A literature review from the conflict-based perspective

Yuan Sun, Yanjun Liu, Justin Zuopeng Zhang, Jindi Fu, Feng Hu, Yiming Xiang, Qi Sun

Coggin College of Business

Research output: Contribution to journal › Review article › peer-review

Original language	English
Article number	102393
Journal	International Journal of Information Management
Volume	61
DOIs	https://doi.org/10.1016/j.ijinfomgt.2021.102393
State	Published - Dec 2021
Externally published	Yes

ASJC Scopus Subject Areas

Management Information Systems
Information Systems
Computer Networks and Communications
Information Systems and Management
Marketing
Library and Information Sciences
Artificial Intelligence

Keywords

Conflict
Enterprise social media
Inappropriate use
Negative outcomes
Technical characteristics

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10.1016/j.ijinfomgt.2021.102393

Cite this

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title = "Dark side of enterprise social media usage: A literature review from the conflict-based perspective",

keywords = "Conflict, Enterprise social media, Inappropriate use, Negative outcomes, Technical characteristics",

author = "Yuan Sun and Yanjun Liu and Zhang, {Justin Zuopeng} and Jindi Fu and Feng Hu and Yiming Xiang and Qi Sun",

note = "Publisher Copyright: {\textcopyright} 2021 Elsevier Ltd",

year = "2021",

month = dec,

doi = "10.1016/j.ijinfomgt.2021.102393",

language = "English",

volume = "61",

}

TY - JOUR

T1 - Dark side of enterprise social media usage

T2 - A literature review from the conflict-based perspective

AU - Sun, Yuan

AU - Liu, Yanjun

AU - Zhang, Justin Zuopeng

AU - Fu, Jindi

AU - Hu, Feng

AU - Xiang, Yiming

AU - Sun, Qi

PY - 2021/12

Y1 - 2021/12

KW - Conflict

KW - Enterprise social media

KW - Inappropriate use

KW - Negative outcomes

KW - Technical characteristics

UR - http://www.scopus.com/inward/record.url?scp=85112860149&partnerID=8YFLogxK

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U2 - 10.1016/j.ijinfomgt.2021.102393

DO - 10.1016/j.ijinfomgt.2021.102393

M3 - Review article

AN - SCOPUS:85112860149

SN - 0268-4012

VL - 61

JO - International Journal of Information Management

JF - International Journal of Information Management

M1 - 102393

ER -

Dark side of enterprise social media usage: A literature review from the conflict-based perspective

ASJC Scopus Subject Areas

Keywords

Access to Document

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