Enhancing supply chain resilience in retail operations: a novel DFSS and fuzzy logic model for optimizing order fulfillment process

Huangen Chen; Mohammad Heydari; Kin Keung Lai; Justin Zhang

doi:10.1007/s10479-025-06623-7

Enhancing supply chain resilience in retail operations: a novel DFSS and fuzzy logic model for optimizing order fulfillment process

Huangen Chen, Mohammad Heydari, Kin Keung Lai, Justin Zhang

Coggin College of Business

Research output: Contribution to journal › Article › peer-review

Original language	English
Article number	102356
Journal	Annals of Operations Research
DOIs	https://doi.org/10.1007/s10479-025-06623-7
State	Published - May 7 2025
Externally published	Yes

ASJC Scopus Subject Areas

General Decision Sciences
Management Science and Operations Research

Keywords

Global Supply Chain Forum (GSCF)
Manufacturing industry
Order fulfillment processes (OFP)
Supply chain management (SCM)
Supply chain resilience

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10.1007/s10479-025-06623-7

Cite this

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title = "Enhancing supply chain resilience in retail operations: a novel DFSS and fuzzy logic model for optimizing order fulfillment process",

keywords = "Global Supply Chain Forum (GSCF), Manufacturing industry, Order fulfillment processes (OFP), Supply chain management (SCM), Supply chain resilience",

author = "Huangen Chen and Mohammad Heydari and Lai, {Kin Keung} and Justin Zhang",

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AU - Chen, Huangen

AU - Heydari, Mohammad

AU - Lai, Kin Keung

AU - Zhang, Justin

N1 - Publisher Copyright: © The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature 2025.

PY - 2025/5/7

Y1 - 2025/5/7

KW - Global Supply Chain Forum (GSCF)

KW - Manufacturing industry

KW - Order fulfillment processes (OFP)

KW - Supply chain management (SCM)

KW - Supply chain resilience

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M3 - Article

AN - SCOPUS:105004472462

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JO - Annals of Operations Research

JF - Annals of Operations Research

M1 - 102356

ER -

Enhancing supply chain resilience in retail operations: a novel DFSS and fuzzy logic model for optimizing order fulfillment process

ASJC Scopus Subject Areas

Keywords

Access to Document

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