Exploring home delivery service attributes: Sustainability versus delivery expectations during the COVID-19 pandemic

Herbert Kotzab; Işık Özge Yumurtacı Hüseyinoğlu; Irmak Şen; Carlos Mena

doi:10.1016/j.jretconser.2024.103769

Exploring home delivery service attributes: Sustainability versus delivery expectations during the COVID-19 pandemic

Herbert Kotzab, Işık Özge Yumurtacı Hüseyinoğlu, Irmak Şen, Carlos Mena

Marketing and Logistics

Università degli Studi di Pavia

Research output: Contribution to journal › Article › peer-review

Original language	English
Article number	103769
Journal	Journal of Retailing and Consumer Services
Volume	78
DOIs	https://doi.org/10.1016/j.jretconser.2024.103769
State	Published - May 2024

ASJC Scopus Subject Areas

Marketing

Keywords

Discrete choice experiment (DCE)
E-commerce
Home delivery
Individualization

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10.1016/j.jretconser.2024.103769

Cite this

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title = "Exploring home delivery service attributes: Sustainability versus delivery expectations during the COVID-19 pandemic",

keywords = "Discrete choice experiment (DCE), E-commerce, Home delivery, Individualization",

author = "Herbert Kotzab and {Yumurtacı H{\"u}seyinoğlu}, {I{\c s}ık {\"O}zge} and Irmak {\c S}en and Carlos Mena",

note = "Publisher Copyright: {\textcopyright} 2024 Elsevier Ltd",

year = "2024",

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doi = "10.1016/j.jretconser.2024.103769",

language = "English",

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T2 - Sustainability versus delivery expectations during the COVID-19 pandemic

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AU - Yumurtacı Hüseyinoğlu, Işık Özge

AU - Şen, Irmak

AU - Mena, Carlos

PY - 2024/5

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KW - Discrete choice experiment (DCE)

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KW - Home delivery

KW - Individualization

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M3 - Article

AN - SCOPUS:85185470281

SN - 0969-6989

VL - 78

JO - Journal of Retailing and Consumer Services

JF - Journal of Retailing and Consumer Services

M1 - 103769

ER -

Exploring home delivery service attributes: Sustainability versus delivery expectations during the COVID-19 pandemic

ASJC Scopus Subject Areas

Keywords

Access to Document

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