Exploring home delivery service attributes: Sustainability versus delivery expectations during the COVID-19 pandemic

Herbert Kotzab; Işık Özge Yumurtacı Hüseyinoğlu; Irmak Şen; Carlos Mena

doi:10.1016/j.jretconser.2024.103769

Exploring home delivery service attributes: Sustainability versus delivery expectations during the COVID-19 pandemic

Herbert Kotzab
, Işık Özge Yumurtacı Hüseyinoğlu
, Irmak Şen
, Carlos Mena

Università degli Studi di Pavia

Research output: Contribution to journal › Article › peer-review

Original language	English
Article number	103769
Journal	Journal of Retailing and Consumer Services
Volume	78
DOIs	https://doi.org/10.1016/j.jretconser.2024.103769
State	Published - May 2024
Externally published	Yes

ASJC Scopus Subject Areas

Marketing

Keywords

Discrete choice experiment (DCE)
E-commerce
Home delivery
Individualization

Access to Document

10.1016/j.jretconser.2024.103769

Cite this

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title = "Exploring home delivery service attributes: Sustainability versus delivery expectations during the COVID-19 pandemic",

keywords = "Discrete choice experiment (DCE), E-commerce, Home delivery, Individualization",

author = "Herbert Kotzab and \{Yumurtacı H{\"u}seyinoğlu\}, \{I{\c s}ık {\"O}zge\} and Irmak {\c S}en and Carlos Mena",

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language = "English",

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T2 - Sustainability versus delivery expectations during the COVID-19 pandemic

AU - Kotzab, Herbert

AU - Yumurtacı Hüseyinoğlu, Işık Özge

AU - Şen, Irmak

AU - Mena, Carlos

PY - 2024/5

Y1 - 2024/5

KW - Discrete choice experiment (DCE)

KW - E-commerce

KW - Home delivery

KW - Individualization

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DO - 10.1016/j.jretconser.2024.103769

M3 - Article

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SN - 0969-6989

VL - 78

JO - Journal of Retailing and Consumer Services

JF - Journal of Retailing and Consumer Services

M1 - 103769

ER -

Exploring home delivery service attributes: Sustainability versus delivery expectations during the COVID-19 pandemic

ASJC Scopus Subject Areas

Keywords

Access to Document

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