Framework for measuring performance of the sales and operations planning process

Hana Hulthén, Dag Näslund, Andreas Norrman

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)809-835
Number of pages27
JournalInternational Journal of Physical Distribution and Logistics Management
Volume46
Issue number9
DOIs
StatePublished - 2016

ASJC Scopus Subject Areas

  • Transportation
  • Management of Technology and Innovation

Keywords

  • Case study
  • Effectiveness
  • Efficiency
  • Performance measurement framework
  • Sales and operations planning process (S&OP process)

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