@article{20b5d3935bc643a7a4e85355f5b66ab6,
title = "Innovating service delivery through a community-based B2B2C platform: A case study of card union",
keywords = "B2B2C, Business Model, Community, E-Business, Information Integration, Innovation",
author = "Juanqiong Gou and Jiayao Li and Jing Xiang and Justin Zhang",
note = "Publisher Copyright: Copyright {\textcopyright} 2018, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited.",
year = "2018",
month = oct,
day = "1",
doi = "10.4018/JCIT.2018100102",
language = "English",
volume = "20",
pages = "17--31",
number = "4",
}