TY - JOUR
T1 - Mapping collective knowledge flows in the digital public sphere
T2 - a multi-layer network approach to chatbot discourse
AU - Xing, Yunfei
AU - Zhang, Justin Zuopeng
AU - Chang, Haowu
AU - Shang, Di
AU - Gupta, Bhumika
N1 - Publisher Copyright:
© 2026 Emerald Publishing Limited
PY - 2026/2/12
Y1 - 2026/2/12
KW - Chatbot
KW - Clustering
KW - Digital public sphere
KW - Knowledge aggregation
KW - Knowledge flows
KW - Multilayer network
KW - Social network analysis
UR - https://www.scopus.com/pages/publications/105030503856
UR - https://www.scopus.com/pages/publications/105030503856#tab=citedBy
UR - https://www.mendeley.com/catalogue/e9288e3f-146f-3843-a20e-70b2bda3db41/
U2 - 10.1108/jkm-08-2025-1196
DO - 10.1108/jkm-08-2025-1196
M3 - Article
AN - SCOPUS:105030503856
SN - 1367-3270
SP - 1
EP - 25
JO - Journal of Knowledge Management
JF - Journal of Knowledge Management
ER -