@article{d1997222add24ae381d86333b14a7c63,
title = "Return fees in online retailing - Psychological mechanisms across fee designs and product categories",
keywords = "Mental accounting, Retailer sustainability, Return fees, Reverse logistics, Unfairness perception",
author = "Kathrin Mayr and Sarah Amsl and Teresa Schwendtner and Herbert Kotzab and Christoph Teller",
note = "Publisher Copyright: {\textcopyright} 2025 The Authors",
year = "2025",
month = nov,
day = "29",
doi = "10.1016/j.jretconser.2025.104652",
language = "English",
volume = "89",
}