Sentiment analysis of customer data

Katarzyna A. Tarnowska; Zbigniew W. Ras

doi:10.3233/WEB-190423

Sentiment analysis of customer data

Katarzyna A. Tarnowska, Zbigniew W. Ras

San Jose State University

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	343-363
Number of pages	21
Journal	Web Intelligence
Volume	17
Issue number	4
DOIs	https://doi.org/10.3233/WEB-190423
State	Published - 2019
Externally published	Yes

ASJC Scopus Subject Areas

Software
Computer Networks and Communications
Artificial Intelligence

Keywords

action rules
opinion mining
recommender systems
Sentiment analysis
visualization

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10.3233/WEB-190423

Cite this

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title = "Sentiment analysis of customer data",

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author = "Tarnowska, \{Katarzyna A.\} and Ras, \{Zbigniew W.\}",

year = "2019",

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language = "English",

volume = "17",

pages = "343--363",

journal = "Web Intelligence",

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}

TY - JOUR

T1 - Sentiment analysis of customer data

AU - Tarnowska, Katarzyna A.

AU - Ras, Zbigniew W.

PY - 2019

Y1 - 2019

KW - action rules

KW - opinion mining

KW - recommender systems

KW - Sentiment analysis

KW - visualization

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DO - 10.3233/WEB-190423

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VL - 17

SP - 343

EP - 363

JO - Web Intelligence

JF - Web Intelligence

IS - 4

ER -

Sentiment analysis of customer data

ASJC Scopus Subject Areas

Keywords

Access to Document

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Cite this