Service Design for Humanitarian Value

Meredith A. Rhoads; Aronté Marie Bennett; Courtney Nations Azzari; Stacey Menzel Baker

doi:10.1177/10946705251399859

Service Design for Humanitarian Value

Meredith A. Rhoads
, Aronté Marie Bennett
, Courtney Nations Azzari
, Stacey Menzel Baker

Marketing and Logistics

Research output: Contribution to journal › Article › peer-review

Original language	English
Journal	Journal of Service Research
DOIs	https://doi.org/10.1177/10946705251399859
State	Published - Dec 29 2025

ASJC Scopus Subject Areas

Information Systems
Sociology and Political Science
Organizational Behavior and Human Resource Management

Keywords

consumer vulnerability
human-centered service design
resilience
service design
value creation

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10.1177/10946705251399859

Cite this

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title = "Service Design for Humanitarian Value",

keywords = "consumer vulnerability, human-centered service design, resilience, service design, value creation",

author = "Rhoads, \{Meredith A.\} and Bennett, \{Aront{\'e} Marie\} and Azzari, \{Courtney Nations\} and Baker, \{Stacey Menzel\}",

note = "Publisher Copyright: {\textcopyright} The Author(s) 2025",

year = "2025",

month = dec,

day = "29",

doi = "10.1177/10946705251399859",

language = "English",

journal = "Journal of Service Research",

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T1 - Service Design for Humanitarian Value

AU - Rhoads, Meredith A.

AU - Bennett, Aronté Marie

AU - Azzari, Courtney Nations

AU - Baker, Stacey Menzel

N1 - Publisher Copyright: © The Author(s) 2025

PY - 2025/12/29

Y1 - 2025/12/29

KW - consumer vulnerability

KW - human-centered service design

KW - resilience

KW - service design

KW - value creation

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M3 - Article

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SN - 1094-6705

JO - Journal of Service Research

JF - Journal of Service Research

ER -

Service Design for Humanitarian Value

ASJC Scopus Subject Areas

Keywords

Access to Document

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