The impact of top management support and use of e-commerce on SME performance during COVID-19 pandemic

Arsalan Hussain; Arfan Shahzad; Herbert Kotzab; Julia Fischer

doi:10.1108/jmtm-11-2024-0626

The impact of top management support and use of e-commerce on SME performance during COVID-19 pandemic

Arsalan Hussain
, Arfan Shahzad
, Herbert Kotzab
, Julia Fischer

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	460-490
Number of pages	31
Journal	Journal of Manufacturing Technology Management
Volume	37
Issue number	2
DOIs	https://doi.org/10.1108/jmtm-11-2024-0626
State	Published - Nov 14 2025
Externally published	Yes

ASJC Scopus Subject Areas

Software
Control and Systems Engineering
Computer Science Applications
Strategy and Management
Industrial and Manufacturing Engineering

Keywords

E-commerce adoption
Firm performance
Small and medium-sized enterprises (SMEs)
Technology-organization-environment (TOE) framework
Top management support

Access to Document

10.1108/jmtm-11-2024-0626

Cite this

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title = "The impact of top management support and use of e-commerce on SME performance during COVID-19 pandemic",

keywords = "E-commerce adoption, Firm performance, Small and medium-sized enterprises (SMEs), Technology-organization-environment (TOE) framework, Top management support",

author = "Arsalan Hussain and Arfan Shahzad and Herbert Kotzab and Julia Fischer",

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AU - Hussain, Arsalan

AU - Shahzad, Arfan

AU - Kotzab, Herbert

AU - Fischer, Julia

N1 - Publisher Copyright: © Emerald Publishing Limited

PY - 2025/11/14

Y1 - 2025/11/14

KW - E-commerce adoption

KW - Firm performance

KW - Small and medium-sized enterprises (SMEs)

KW - Technology-organization-environment (TOE) framework

KW - Top management support

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DO - 10.1108/jmtm-11-2024-0626

M3 - Article

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SN - 1741-038X

VL - 37

SP - 460

EP - 490

JO - Journal of Manufacturing Technology Management

JF - Journal of Manufacturing Technology Management

IS - 2

ER -

The impact of top management support and use of e-commerce on SME performance during COVID-19 pandemic

ASJC Scopus Subject Areas

Keywords

Access to Document

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Cite this