@article{bdebf8a94a3748ddacdc8336babc6321,
title = "The service empowerment model: a collaborative approach to reducing vulnerability",
keywords = "Empowerment, Microfinance, Service design, Service empowerment model, Vulnerability",
author = "Leslie Koppenhafer and Kristin Scott and Todd Weaver and Mark Mulder",
note = "Publisher Copyright: {\textcopyright} 2023, Emerald Publishing Limited.",
year = "2023",
month = aug,
day = "15",
doi = "10.1108/JSM-10-2022-0317",
language = "English",
volume = "37",
pages = "911--926",
journal = "Journal of Services Marketing",
issn = "0887-6045",
number = "7",
}