The service empowerment model: a collaborative approach to reducing vulnerability

Leslie Koppenhafer; Kristin Scott; Todd Weaver; Mark Mulder

doi:10.1108/JSM-10-2022-0317

The service empowerment model: a collaborative approach to reducing vulnerability

Leslie Koppenhafer
, Kristin Scott
, Todd Weaver
, Mark Mulder

Boise State University
Pacific Lutheran University

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	911-926
Number of pages	16
Journal	Journal of Services Marketing
Volume	37
Issue number	7
DOIs	https://doi.org/10.1108/JSM-10-2022-0317
State	Published - Aug 15 2023
Externally published	Yes

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 1 No Poverty
SDG 5 Gender Equality
SDG 8 Decent Work and Economic Growth

ASJC Scopus Subject Areas

Marketing

Keywords

Empowerment
Microfinance
Service design
Service empowerment model
Vulnerability

Access to Document

10.1108/JSM-10-2022-0317

Cite this

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title = "The service empowerment model: a collaborative approach to reducing vulnerability",

keywords = "Empowerment, Microfinance, Service design, Service empowerment model, Vulnerability",

author = "Leslie Koppenhafer and Kristin Scott and Todd Weaver and Mark Mulder",

note = "Publisher Copyright: {\textcopyright} 2023, Emerald Publishing Limited.",

year = "2023",

month = aug,

day = "15",

doi = "10.1108/JSM-10-2022-0317",

language = "English",

volume = "37",

pages = "911--926",

journal = "Journal of Services Marketing",

issn = "0887-6045",

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}

TY - JOUR

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T2 - a collaborative approach to reducing vulnerability

AU - Koppenhafer, Leslie

AU - Scott, Kristin

AU - Weaver, Todd

AU - Mulder, Mark

PY - 2023/8/15

Y1 - 2023/8/15

KW - Empowerment

KW - Microfinance

KW - Service design

KW - Service empowerment model

KW - Vulnerability

UR - https://www.scopus.com/pages/publications/85160337512

UR - https://www.scopus.com/pages/publications/85160337512#tab=citedBy

U2 - 10.1108/JSM-10-2022-0317

DO - 10.1108/JSM-10-2022-0317

M3 - Article

AN - SCOPUS:85160337512

SN - 0887-6045

VL - 37

SP - 911

EP - 926

JO - Journal of Services Marketing

JF - Journal of Services Marketing

IS - 7

ER -

The service empowerment model: a collaborative approach to reducing vulnerability

UN SDGs

ASJC Scopus Subject Areas

Keywords

Access to Document

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