Visual analysis of relevant features in customer loyalty improvement recommendation

Katarzyna A. Tarnowska; Zbigniew W. Raś; Lynn Daniel; Doug Fowler

doi:10.1007/978-3-319-67588-6_14

Visual analysis of relevant features in customer loyalty improvement recommendation

Katarzyna A. Tarnowska
, Zbigniew W. Raś
, Lynn Daniel
, Doug Fowler

Univ. of North Carolina-Charlotte

Research output: Chapter or Contribution to Book › Chapter

Original language	English
Title of host publication	Intelligent Systems Reference Library
Pages	269-293
Number of pages	25
DOIs	https://doi.org/10.1007/978-3-319-67588-6_14
State	Published - 2018
Externally published	Yes

Publication series

Name	Intelligent Systems Reference Library
Volume	138
ISSN (Print)	1868-4394
ISSN (Electronic)	1868-4408

ASJC Scopus Subject Areas

General Computer Science
Information Systems and Management
Library and Information Sciences

Keywords

Action rules
Feature selection
Meta actions
NPS
Recommender system
Semantic similarity
Sentiment analysis
Visualization

Access to Document

10.1007/978-3-319-67588-6_14

Cite this

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title = "Visual analysis of relevant features in customer loyalty improvement recommendation",

keywords = "Action rules, Feature selection, Meta actions, NPS, Recommender system, Semantic similarity, Sentiment analysis, Visualization",

author = "Tarnowska, \{Katarzyna A.\} and Ra{\'s}, \{Zbigniew W.\} and Lynn Daniel and Doug Fowler",

note = "Publisher Copyright: {\textcopyright} 2018, Springer International Publishing AG.",

year = "2018",

doi = "10.1007/978-3-319-67588-6\_14",

language = "English",

series = "Intelligent Systems Reference Library",

pages = "269--293",

booktitle = "Intelligent Systems Reference Library",

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TY - CHAP

T1 - Visual analysis of relevant features in customer loyalty improvement recommendation

AU - Tarnowska, Katarzyna A.

AU - Raś, Zbigniew W.

AU - Daniel, Lynn

AU - Fowler, Doug

PY - 2018

Y1 - 2018

KW - Action rules

KW - Feature selection

KW - Meta actions

KW - NPS

KW - Recommender system

KW - Semantic similarity

KW - Sentiment analysis

KW - Visualization

UR - https://www.scopus.com/pages/publications/85034837201

UR - https://www.scopus.com/pages/publications/85034837201#tab=citedBy

U2 - 10.1007/978-3-319-67588-6_14

DO - 10.1007/978-3-319-67588-6_14

M3 - Chapter

AN - SCOPUS:85034837201

T3 - Intelligent Systems Reference Library

SP - 269

EP - 293

BT - Intelligent Systems Reference Library

ER -

Visual analysis of relevant features in customer loyalty improvement recommendation

Publication series

ASJC Scopus Subject Areas

Keywords

Access to Document

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