Christa L. Arnold

Dr. Christa Arnold’s primary research areas include lying and deception, social listening, physician-patient communication including deception detection and listening skill building in healthcare. Christa has received several grants for her work in communication, in the areas of physician-patient, deception detection training for physicians and patients in the clinical setting, and the development of an online deception detection methodology. She publishes her work in International, National and Regional, Medical peer reviewed journals and various book chapters such as: Health Communication Patient Education and Counseling, Medical Encounter, Journal of Health Education and Behavior, International Journal of Listening, Listening Education, Journal of Business Communication, and the International Journal of Customer Relationship Marketing Management. Currently Christa is working on an experimental project with Dr. Margaret Stewart to develop a methodology to detect deception in social media. Additionally, she is co-authoring a book with her UNF School of Communication colleagues Dr. Stephynie Perkins and Dr. Brian Thornton entitled: The Whole World was Talking: Assassinations, Civil Rights, and Riots: Conversations Between Editors and Readers in African American Newspapers in 1968.