@article{6740c828d7e14bffb93ebc6b1c811354,
title = "Customer emotion detection by emotion expression analysis on adverbs",
keywords = "Adverb analysis, Affective computing, Customer emotions, E-business",
author = "Yan Sun and Changqin Quan and Xin Kang and Zuopeng Zhang and Fuji Ren",
note = "Publisher Copyright: {\textcopyright} 2014, Springer Science+Business Media New York.",
year = "2015",
month = dec,
day = "1",
doi = "10.1007/s10799-014-0204-2",
language = "English",
volume = "16",
pages = "303--311",
number = "4",
}