@article{539e1954fe2a4edaa1d5a7329acda655,
title = "Framework for measuring performance of the sales and operations planning process",
keywords = "Case study, Effectiveness, Efficiency, Performance measurement framework, Sales and operations planning process (S\&OP process)",
author = "Hana Hulth{\'e}n and Dag N{\"a}slund and Andreas Norrman",
note = "Publisher Copyright: {\textcopyright} 2016, {\textcopyright} Emerald Group Publishing Limited.",
year = "2016",
doi = "10.1108/IJPDLM-05-2016-0139",
language = "English",
volume = "46",
pages = "809--835",
journal = "International Journal of Physical Distribution and Logistics Management",
issn = "0960-0035",
number = "9",
}