Measuring the Impact of Change : A Case Study Exploring the Impact of Integrating Non-MARC Metadata Production into the Duties of Traditional Catalogers

While there is a growing body of literature addressing metadata integration in technical services departments, the impact of this integration on catalogers has yet to be explored. The poster addresses this gap in the literature, measuring the impact of metadata integration on Technical Services team members at the University of Tennessee Libraries. In early 2007, the Digital Library Center of the University of Tennessee Libraries invited staff in the Technical Services Department to get involved in the creation of descriptive metadata for digitized archival collections. Volunteers were trained in a 12-hour workshop led by the Metadata Librarian, and then participated in a pilot phase to test the workflow. Adjustments were made to the workflow based on findings from the pilot, and the team began production of metadata as part of their weekly duties. To assess the impact of the duties that came with integration, the Metadata Librarian and Cataloging Librarian jointly conducted an in-house survey of metadata team members. The survey measures the team’s satisfaction with procedures and workflow, and the impact new responsibilities had on their overall job performance and workload. This poster session presents the results of the survey and draws conclusions about catalogers' attitudes toward metadata integration.