The consumer direct services revolution in grocery retailing: An exploratory investigation

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@article{7e7fbfdd8ea446ebb2d865c0411e24b2,

title = "The consumer direct services revolution in grocery retailing: An exploratory investigation",

keywords = "Consumers, Internet, Retailing",

author = "Christoph Teller and Herbert Kotzab and Grant, \{David B.\}",

year = "2006",

doi = "10.1108/09604520610639973",

language = "English",

volume = "16",

pages = "78--96",

number = "1",

}

TY - JOUR

T1 - The consumer direct services revolution in grocery retailing

T2 - An exploratory investigation

AU - Teller, Christoph

AU - Kotzab, Herbert

AU - Grant, David B.

PY - 2006

Y1 - 2006

KW - Consumers

KW - Internet

KW - Retailing

UR - https://www.scopus.com/pages/publications/31744447224

UR - https://www.scopus.com/pages/publications/31744447224#tab=citedBy

U2 - 10.1108/09604520610639973

DO - 10.1108/09604520610639973

M3 - Article

AN - SCOPUS:31744447224

SN - 0960-4529

VL - 16

SP - 78

EP - 96

JO - Managing Service Quality

JF - Managing Service Quality

IS - 1

ER -