Using Information Technology Strategically in Home Care

As home healthcare agencies examine new and innovative ways to deliver quality care more efficiently, the historical role of information technology as a way to automate clerical tasks will be significantly broadened to facilitate the true value of technology to home care providers. More importantly, a reduction in time spent on paperwork will allow agency caregivers to spend more time with clients. This article looks beyond the boundaries of desktop computing and examines the costs and benefits of network computing to develop strategic advantages for home healthcare agencies.